Making an appointment at our hospital

Please call the specialist department directly to book an appointment. To make an appointment, you need a referral from a GP or specialist.

Contact the hospital reception? Please call:

• Locatie Utrecht: 088 250 5000
• Locatie Zeist: 088 250 5000
• Locatie Doorn: 088 250 8888

Is there a life threatening situation?

Call 112. 

Do you need urgent medical help, but the situation is not life threatening?

Please call your GP. If your GP is closed you can contact our out-of-hours medical services: 

• Utrecht: 088 130 9670 
• Zeist, De Bilt, Bunnik, Wijk bij Duurstede en de Utrechtse Heuvelrug: 088 130 9610
• Houten en Nieuwegein: 088 130 9680

The following people can refer you to our hospital:

• GP
• Medical specialist
• Doctor for people with a mental disability
• Specialist in geriatrics or nursing home physician
• Paediatrician
• Company doctor (for health problems related to your work)
• Midwife (A midwife can only refer you if you are a pregnant, or if you have just had a baby. Your midwife can refer you to a paediatrician within the first 10 days after giving birth.)
• Dentist or orthodontist (only for treatment by an oral surgeon)

Please note: some health insurers also accept referrals from other professionals (from an optometrist or a sports doctor, for example). Would you like to know if you can use referrals from other professionals? Then please contact your health insurer.

If you don’t have a valid referral, your health insurer will not pay for your treatment. The Health Insurance Act requires you to have a valid referral.

Do you have a valid referral, but did you forget to bring it to your appointment? Then make sure that we receive the referral within seven working days after your appointment.

If we do not receive your referral within seven working days, we will send you a bill for the care you received. You will have to pay this bill yourself.

Have you been to our hospital before, but do you need treatment for a new problem? Then you need a new referral.

If you are still being treated for the same problem as before, you don’t need a new referral. This is the case if your doctor asked you to come back for a check-up, for example. 

Has your treatment at our hospital ended? Then you will need a new referral from your GP for your next appointment.

For more information about referrals, please contact your health insurer.