Our hospital provides the best possible care. We want to make sure that this continues to be true in the future, which is why we’re always trying to improve. We have a special strategy for improvement. We are open about how our patients rate our care, and you can see those ratings on this website.
We measure the quality of our care ourselves. A number of independent national organisations also measure our achievements in all kinds of areas: our mortality figures, the standards of the Dutch Foundation for Oncological Cooperation (SONCOS), certifications, quality assessments and accreditations, waiting times and patient satisfaction.
The Netherlands Hospitals Association (NVZ) has a website where you can compare the quality of different hospitals: the NVZ Hospital Check. You can use this website to compare the treatment results for 19 different conditions at different hospitals. Each result also shows the national average.
The hospital check shows you our scores, for example on patient satisfaction, medicine checks, elderly care, likelihood of death, pain control and waiting times. You can also see our treatment results for conditions like breast cancer, gall bladder removal and maternity care.
The Healthcare and Youth Inspectorate (IGJ) monitors the quality of care in all the hospitals in the Netherlands. They also give each hospital a score. We publish our quality of care scores every year. We do this by sending our scores to the IGJ and to the Dutch National Health Care Institute (ZiN). Every hospital must publish its scores, and you can see a full overview in DHD and Zorginzicht.
The IGJ uses the scores to monitor the quality of Dutch hospitals. Once a year, the IGJ talks to us about our scores.
Health insurance providers and patient associations also use the care quality scores to inform their clients.