How to tell us about your complaint:
- Use the online complaints form at the bottom of this page to send us your complaint.
- You can also call us on 088 250 6143 to talk to our Complaints Officer. The Complaints Officer is available on working days from 9.00 to 12.30.
The leaflet ‘Have a complaint? Let us know’ (in Dutch) has more information about how to complain to the Complaints Officer. It also explains how you can submit a claim for damages.
Online complaints form
Online complaints form Please let us know if you have a complaint, or if there’s anything else that you’re not happy with.
If you have a complaint about your bill
If you have a complaint about payment for your care, the costs on your bill, our prices or your insurance deductibles, you can complain to the Care Administration department.
If you have a complaint about parking or about our other facilities
If you have a complaint about parking or about our other facilities, you can complain to the Facilities department.